Open Access Journal Article

Organizational Change in Small and Medium Enterprises: Technological Backwardness

by Luis Alberto Bellon Álvarez a ,  Tania Elena González Alvarado a,*  and  José Sánchez Gutiérrez a
a
Mercadotecnia y Negocios Internacionales, Universidad de Guadalajara, Zapopan, México
*
Author to whom correspondence should be addressed.
JIE  2024 2(2):31; https://doi.org/10.58567/jie02020005
Received: 15 March 2024 / Accepted: 18 April 2024 / Published Online: 11 November 2024
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Abstract

This paper analyses the influence of Information and Communication Technologies (ICT) on organizational change in SMEs that have yet to be internationalized. A Likert scale questionnaire was applied to 78 SMEs in the change process. The significance level was sought in an ANOVA (analysis of variance) by linking variables concerning ICT, on the one hand, and the effects of ICT on organizational change, on the other hand, as well as specific issues that may promote or hinder the implementation of organizational change. The findings of this study show that both the frequency and the intensity of the ICT backlog were the most influential elements in change management. The main conclusion is that backwardness can be advantageous in specific economic contexts, mainly when the SMEs are oriented toward a part of the population with less experience in the use of technologies or the company is in a country where ICT consumption is not maximized because ICT has exceeded the needs and expectations of the population.

Keywords: ICTs; Organizational Change; SMEs Digitalization; E-Business;
Copyright: © 2024 by Bellon Álvarez, González Alvarado and Sánchez Gutiérrez. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY) (Creative Commons Attribution 4.0 International License). The use, distribution or reproduction in other forums is permitted, provided the original author(s) or licensor are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.

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ACS Style
Bellon Álvarez, L. A.; González Alvarado, T. E.; Sánchez Gutiérrez, J. Organizational Change in Small and Medium Enterprises: Technological Backwardness. Journal of Information Economics, 2024, 2, 31. https://doi.org/10.58567/jie02020005
AMA Style
Bellon Álvarez L A, González Alvarado T E, Sánchez Gutiérrez J. Organizational Change in Small and Medium Enterprises: Technological Backwardness. Journal of Information Economics; 2024, 2(2):31. https://doi.org/10.58567/jie02020005
Chicago/Turabian Style
Bellon Álvarez, Luis A.; González Alvarado, Tania E.; Sánchez Gutiérrez, José 2024. "Organizational Change in Small and Medium Enterprises: Technological Backwardness" Journal of Information Economics 2, no.2:31. https://doi.org/10.58567/jie02020005
APA style
Bellon Álvarez, L. A., González Alvarado, T. E., & Sánchez Gutiérrez, J. (2024). Organizational Change in Small and Medium Enterprises: Technological Backwardness. Journal of Information Economics, 2(2), 31. https://doi.org/10.58567/jie02020005

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