Forty-five UK universities were approached, drawn from 21 universities whose client technology/knowledge-transfer firms perform consistently well (category 1 universities), and 24 universities whose client technology/knowledge-transfer firms perform consistently poorly (category 2). Contact was established with staff in the Technology Transfer Office (TTO) or similar department, resulting in 72 persons identified as either “leading” TTO staff or “operational” TTO staff. These individuals were subject to semi-structured interviews around a 10-point questionnaire to arrive at consensus opinions. Results indicate that independently of whether the university is regarded as “entrepreneurial” or not, the TTOs of category 1 universities are more ambidextrous than those of category 2 universities.